Video: How first-rate hotel procurement supports brand consistency

See how Heritage Hotels reduces costs and drives efficiency with Entegra.

As the largest independent hotel company in New Mexico with 80% ownership of the market’s four diamond properties, Heritage Hotels & Resorts is keenly focused on high-quality and brand consistency when it comes to F&B and FF&E purchasing.

In this video, Heritage Hotels’ Patrick Hendricks, Corporate Director of Operations, discusses what differentiates Entegra, and reflects on the positive impact Entegra has delivered to their nine properties.

“They’re here to partner with us,” says Hendricks of the ten-year strong relationship, citing ways Entegra works alongside them in hotel procurement.

Given the fact that hotels, restaurants and convention centers are all part of the Heritage portfolio, Hendricks cites Entegra as going above and beyond a hotel supply company to deliver on the group’s diverse needs.

“There are many GPOs, some tailored to food and some to hotels. Entegra is tailored to your business.”

Brand consistency matters

“Our brand standards are imperative to our success,” says Hendricks, citing quality and consistency as paramount.

With Entegra recommending on-brand suppliers and sourcing them for him and his team, Entegra is simply “willing to do what’s asked” in the spirit of true partnership.

“Entegra helps us stay aligned with our manufacturers and also our producers,” says Hendricks, going on to explain that if there is a gap, Entegra help either fix, correct, or look for a different supplier alignment.

Watch what Hendricks has to say about Entegra and hear about the Entegra impact first-hand.

Interested in exploring what Entegra can do for you? Contact Entegra today!

 

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