How golf facilities leverage a GPO for increased operational efficiency

Troon®, a trusted partner of Entegra, leads the industry in golf course and private club management, operating at several hundred locations throughout the world.

Headquartered in Scottsdale, Arizona, Troon maintains satellite offices in Alabama, California, Florida, Illinois, Massachusetts, Texas, Virginia, Washington and internationally.

Troon’s goal is to create extraordinary guest and member experiences through personalized service, consistency and uncompromising attention to detail – delivering memorable experiences for their customers that cultivate lasting connections.

“With 800+ clubs, growing our resources as we grow the company is paramount to our success,” says John Bartilomo, VP of F&B at Troon. “With Entegra, it’s like we have another full-time employee, rather than us doing all the research.”

Tim Schantz, CEO of Troon, was named Golf Inc.’s most powerful person in golf at the end of 2023. Schantz’s and Troon’s commitment to growth and excellence is reflected in their strategic partnership with Entegra, enhancing their procurement capabilities to support their expanding network of clubs and their dedication to exceptional service.

The types of challenges Troon faced prior to working with Entegra

Entegra's expertise in data management and exceptional customer service has empowered Troon to enhance operational efficiency, which has also facilitated their growth.

“With all the different facilities we have – hospitality is at the forefront –we’d have to hire 1-3 people to do all the data research that is available to us today if not for Entegra,” says Bartilomo.

“With all of Entegra’s offerings, it really helps us stay ahead in the game in this volatile market we’re in today.”

The key benefits of working with Entegra

“The key benefit – with all the data that is available to us – is the ability to forecast with accurate numbers that we can [then] apply to our financial statements. We rely on that heavily.”

Working with Entegra, Bartilomo has found himself pleasantly surprised by the additional services and programs he learned about since becoming a client. “The level of culinary prowess within Entegra – with Chef John and his team, and the Entegra kitchen – is something we can tap into and see how we can apply it within our facilities out in the field.”

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