Leveraging data insights to improve golf course operations

Golf course owners and operators are always looking for ways to improve margins and operational performance while driving guest satisfaction.

The good news is that data can help them with these goals. Running a data-driven operation might seem intimidating, but it can be one of the most beneficial choices to improve a golf club’s operational efficiency. Here are three steps that golf clubs can take to access data insights and take operations to the next level.

1. Save money on food costs by leveraging your GPO partner’s data tools

We know that food spend is one of the top cost categories at golf clubs. At Entegra, our clients have access to Entegra Purchasing IQ, which provides real-time data on savings opportunities through our Saving Optimizer digital dashboard, breaking them down by categories, brands and SKUs. It enables our clients to make substitutions, work around potential shortages and stretch their dollars further.

By looking at your procurement data through a single dashboard, it is also easy to see if you are overspending in some categories or leveraging limited offers to stock up on specific non-perishable items.

2. Manage and reduce food waste with waste tracking tools

In conjunction with working with your GPO’s data tools, it’s also important to track food in your club’s F&B facilities. Food waste can include trimmings, unconsumed food from diners’ plates, unused produce before the end of its shelf life, and more. You can get better insights to inform food procurement decisions and optimize portion sizes by tracking food waste, leveraging menu planning and implementing new dishes that employ nose-to-tail techniques or use trimming for stock.

Reducing food waste is not just good for business, but also for the environment, with food waste a significant source of carbon emissions in the United States. If your club has sustainability goals, reducing food waste could help you reach them.

Learn more about our food waste tracking solution and other sustainability programs.

3. Leverage customer feedback

While point-of-sales data will allow you to see the menu items that are most frequently ordered, getting consistent customer feedback is key to ensuring customers keep coming back. Setting up quick user surveys on tablets that customers can leave feedback on at key points of the customer journey, such as at exit or payment points, can provide valuable data to improve service and food.

Time to invest in tablets or other technology solutions? Maximize your savings with equipment from Office Depot, part of Entegra’s Local and Direct Savings Program.

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Starting on the data journey can seem overwhelming, but with the help of the right partner, your golf club’s operations can start seeing improved efficiencies and increased savings start rolling in.

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Questions? Contact us today to learn more about how Entegra can support your club in the data journey!