Q&A with VP of Digital Solutions Adam Sarbudeen 

In the complex world of supply chains, especially during challenging times, one aspect can remain straightforward. Thanks to modern digital platforms, digital procurement processes have become significantly more transparent and manageable, from product discovery to invoice generation and total F&B spending analysis. 

VP of Digital Solutions Adam Sarbudeen shares insights on the advantages of digital procurement tools and how operators can utilize them to enhance operations and assist procurement professionals. 

Q : What features should procurement teams consider when choosing digital tools? 

A: “In selecting digital procurement tools, operators should focus on platforms that function as integrated ecosystems. The best solutions provide a comprehensive, 360-degree perspective of the organization and facilitate the entire digital procurement lifecycle. These tools enable teams to transition from manual, tedious tasks to streamlined workflows and faster, smarter decision-making. 

To facilitate this type of digital transformation, various eProcurement tools can streamline processes from product searching to pricing and payment. One notable example is EPRO, powered by Entegra, a comprehensive digital procurement solution that simplifies approvals, purchasing, purchase order management, inventory and supplier interactions. It’s crafted to minimize manual effort and enhance operational effectiveness. 

For clients aiming for more informed purchasing decisions, Entegra PurchasingIQ provides a centralized platform with timely, accurate insights. It helps businesses discover savings opportunities, increase margins and improve overall performance — making data-driven, digital procurement more achievable and actionable.” 

Q: What feedback have you received regarding technology's role in assisting operators? 

A: “We’ve consistently received positive feedback from clients who have adopted digital procurement tools in their daily practices. They particularly appreciate the hands-on support that accompanies these platforms. It’s not solely about the technology, but also about the implementation and ongoing support. 

Savings Optimizer, available to all clients through our client platform, Entegra PurchasingIQ, is the most sought-after feature. Operators appreciate Savings Optimizer for its ability to help them quickly locate cost-saving product alternatives within their entire Entegra spending framework and to view anticipated savings. By utilizing Savings Optimizer, some Entegra clients have achieved double-digit cost reductions in various categories, from dairy to beef.” 

Q: How is AI in procurement influencing purchasing decisions? 

A: “AI is transforming digital procurement by enhancing efficiency, accuracy, and strategic decision-making throughout the sourcing process. It excels at analyzing large data sets in real time, revealing insights that would take teams much longer to find manually. 

For instance, tools like the Entegra Shopping Assistant leverage AI and proprietary algorithms to identify contracted items while users navigate distributor e-stores*, ensuring compliance and cost savings without hindering the experience. 

However, AI performs best when complemented by human insight. While it can suggest actions and highlight opportunities, operators remain crucial in assessing and aligning these insights with their business objectives. It’s not about replacing people — it’s about equipping them with superior tools for quicker, smarter decisions. "

For additional insights and to discover how Entegra can assist your business in leveraging digital procurement tools for enhanced decision-making and operational productivity, contact us! 

Read more: 
Not all digital procurement systems are created equal 
Compare products and pricing: How AI makes F&B procurement easier for foodservice operators 

^{*Currently on Sysco and GFS only}