Balancing these impacts is the need to ensure customer satisfaction goals aren't negatively impacted.

For hospitality-driven businesses — think restaurants, hotels, senior living centers, and more — a group purchasing organization (GPO) partnership that goes beyond savings to support customer satisfaction goals is essential.

In our new report, Entegra examines how to navigate labor, immigration, deregulation and tariffs —while also meeting your service standards.

-GET THE REPORT- 

Read on to see how a GPO like Entegra can help you manage and mitigate workforce issues.

Labor, immigration and the satisfied customer

Changes to immigration law could potentially shrink the talent pool. A GPO like Entegra helps by:

• Providing creative ways to mitigate labor shortages — think robotic cleaners, automated vending options and micro-markets with self-check-out
• Appealing to on-the-go customers with prepackaged Grab ‘n Go – pre-packaged salads and sandwiches decrease your reliance on labor
• Minimizing prep time in the kitchen — Pre-cut potatoes, par-baked breads and shelf-stable soup bases save time and money
• Staffing up with temporary labor support for seasonal work and special events
• Optimizing your kitchen — without ever sacrificing quality — with time-in-motion studies and more from Entegra Culinary Consulting

Support the staff you have

Investing in dedicated staff is always a good idea. Two top initiatives Entegra suggests (and can support) includes:

• Invest in training: Offer professional training and certifications to standardize training and customer service skills across your entire team.
• Maximize labor productivity: Take advantage of discounted ServSafe certifications and Pineapple Academy training — both programs offered through Entegra.

And remember: Saving money on goods and services is always critical, even more so when faced with an uncertain business landscape. A GPO like Entegra gives operators more control by providing up to 30% savings* on everything from food to FF&E.

Download your free report: Keeping customers satisfied: Helping you navigate 2025 federal policy changes to learn more.

Looking to safeguard your guest experiences in the face of ever-evolving tariffs and policies? Contact Entegra today for a no-pressure conversation.

^{*Savings based when compared to supplier list prices}

Read more:
Webinar replay: How does hotel procurement adapt to the policies of change?
The cost of tariffs on the hospitality industry and how a GPO can help